Payment to be made to : Avante Holidays Sdn Bhd
Bank Name : CIMB KUALA LUMPUR
Account Number : 8603400088
For early booking/confirmation paid deposits minimum Fourteen (14) days prior to cruise date, a written confirmation either emailed to us seven (7) days prior to cruise date.
Cancelled by Avante Holidays Sdn Bhd ONLY for unforeseen reasons at any time.
Cancellation with valid Medical Certificate six (6) hours prior to cruise departure.
Cancellation withwritten noticetousatleastTwenty-Four(24) hoursprior tocruisedeparture date.
For “NO SHOW” of passenger/s or below six (6) hours cancellation prior to cruise departure.
If you are late for departure, we will accommodate a speedboat transfer with an extra surcharge of RM 280.00 (up to 8 pax) to the yacht in cruise. However, this arrangement will only be available for an hour maximum lateness from cruise departure time.
Due to the Island’s geographical and wind conditions; it will be incorrect to assume bad weather at cruise site although weather is extreme at the hotel you reside in. We have experienced Captains to perform the cruise to safe areas as most of the times these extreme showers are passing showers. Please always check with us. As stated above in Cancellation T&C above; the conditions will remain as such for respective refunds and no refunds.
As your safety is of the utmost of importance to us, the sea has its negative criteria like jelly fish or sting rays although very rare. Please be reminded that we will assist you if you get stung by a jelly fish or any other incident occurred during the cruise however Avante Holidays Sdn Bhd will not be held responsible for any incident or accidents in the water as PASSENGERS ARE AT THEIR OWN WILL AND RISK when entering the water.
NOTE: We accommodate these “Special Conditions” only that you state clearly these special requests under our Special Request note at 24 hours prior to the activity date.